Privacy Policy

1. Introduction

FlockPoster, operated by Lil Slice of Eden Gardening Inc (“we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling platform (“the Service”). Please read this policy carefully. By using the Service, you consent to the data practices described herein.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (hashed), and optional profile details when you create an account
• Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers
• Content: Posts, images, videos, captions, and other content you create or upload through the Service
• Communications: Messages you send to our support team or through feedback channels

2.2 Information from Social Media Platforms

When you connect social media accounts to FlockPoster, we may receive:

• Profile information (name, username, profile picture, bio)
• Authentication tokens required to post and manage content on your behalf
• Analytics data including engagement metrics, follower counts, and post performance
• Page and account identifiers necessary for platform API access

2.3 Automatically Collected Information

• Usage Data: Pages visited, features used, actions taken within the Service
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies: Session cookies and analytics cookies to improve Service functionality

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: Scheduling posts, managing accounts, generating analytics, and delivering AI-assisted content creation
• Account Management: Creating and maintaining your account, processing payments, and managing subscriptions
• Improvement: Analyzing usage patterns to improve features, performance, and user experience
• Communication: Sending service-related notifications, updates, security alerts, and support messages
• Security: Detecting, preventing, and addressing fraud, abuse, and technical issues
• Legal Compliance: Fulfilling legal obligations, responding to lawful requests, and protecting our rights

4. AI-Generated Content

Our AI content assistant processes your input prompts and account context to generate suggested content. Your inputs and generated outputs may be temporarily stored to provide the feature but are not used to train AI models. We do not claim ownership of AI-generated content created through your use of the Service.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Social Media Platforms: To publish content and retrieve analytics on your behalf, as authorized by you
• Payment Processors: Stripe processes your payment information under their own privacy policy
• Service Providers: Trusted third-party services that assist in operating the platform (hosting, analytics, email delivery), bound by confidentiality agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users
• Team Members: If you use team or agency features, account administrators may have access to usage data within their organization

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regularly updated access controls, secure credential storage using hashing and encryption, regular security audits and vulnerability assessments, and infrastructure hosted on reputable cloud providers with SOC 2 compliance. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we will delete or anonymize your personal data within thirty (30) days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements). Scheduled and published post content may remain on connected social media platforms independently of FlockPoster.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (“right to be forgotten”)
• Portability: Request your data in a structured, commonly used, machine-readable format
• Restriction: Request restriction of processing of your personal data
• Objection: Object to processing of your personal data for certain purposes
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@flockposter.com. We will respond to your request within thirty (30) days.

9. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for the Service to function (authentication, session management)
• Analytics Cookies: Help us understand how users interact with the Service to improve functionality
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent mechanisms, to protect your data in compliance with applicable data protection laws.

11. Children’s Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

12. Self-Hosted Instances

If you self-host FlockPoster using our open-source codebase, this Privacy Policy does not apply to your instance. You are responsible for establishing your own privacy practices and ensuring compliance with applicable data protection laws for your self-hosted deployment.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the “Last updated” date. We encourage you to review this policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: